Online orders placed with Tradeline are delivered by our appointed couriers.
Our couriers deliver directly to your door, so provide us with a physical address that is occupied during office hours, Mondays to Fridays. Please note that our couriers will only deliver to a physical address, and no P.O. Box addresses. We require that each and every delivery be signed as proof of delivery.
How long does delivery take?
Free delivery takes from two and up to six working days. For remote areas where the delivery is likely to take longer than six working days, the customer will be informed.
Where can I find information about my order?
If you would like to determine the status of your order, you can do so by emailing firstname.lastname@example.org
Damaged or incorrect orders
If you wish to return something that you purchased online at www.tradeline.co.za because the item you received is either damaged, or not what you ordered, please communicate by email to email@example.com
If you have any further questions or queries regarding Tradeline’s shipping or return’s policy, please email firstname.lastname@example.org
Our Terms and Conditions are based on the Consumer Protection Act